Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Siteport, including siteport.co, the Siteport editor, hosting, AI-assisted generation and editing, related support features, and any associated software, content, and services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of a company, organization, or other entity, you represent and warrant that you have authority to bind that entity, and “you” includes that entity.

Siteport is operated from Tallinn, Estonia.

You must be at least 18 years old and legally able to enter into a binding agreement to use the Service.

The Service is intended primarily for business and professional use. You may not use the Service for unlawful, personal, household, or consumer purposes where such use is prohibited by applicable law or these Terms.

Siteport provides tools to generate, host, publish, and update websites, including through AI-assisted chat and voice interactions.

The Service may include:

• website generation and publishing;
• editing by chat or voice;
• image and asset hosting;
• contact forms and lead capture;
• site analytics, logs, and dashboard features;
• integrations with third-party providers.

We may modify, improve, suspend, or discontinue any part of the Service at any time, with or without notice, including features, limits, pricing, integrations, and availability.

You must provide accurate account information and keep it up to date.

You are responsible for:

• maintaining the confidentiality of your login credentials;
• all activity that occurs under your account;
• ensuring that users under your account comply with these Terms.

You may not:

• share credentials in an unauthorized way;
• impersonate another person or entity;
• create accounts through bots or unauthorized automated means;
• access another user’s account without permission.

We may suspend or terminate accounts that are inaccurate, insecure, inactive for extended periods, abusive, or in violation of these Terms.

Siteport may offer free and paid plans. Paid plans are billed on a recurring basis unless stated otherwise.

You authorize us and our payment processor to charge the applicable fees, taxes, and other amounts due for your selected plan.

Unless otherwise stated:

• fees are shown in the currency displayed at the time of purchase;
• fees are billed in advance for the billing period;
• taxes may be added where required by applicable law;
• fees are non-refundable except where required by law or expressly stated otherwise.

You may cancel your paid subscription at any time. Unless required otherwise by law, cancellation takes effect at the end of the current paid billing period, and no partial-period refunds are provided.

If payment fails, we may retry billing, suspend paid features, downgrade your plan, or terminate the account.

We may change pricing at any time. Price changes will apply prospectively, not retroactively, after notice where required.

Free plans, trial features, beta features, promotional pricing, early-user pricing, or discounted plans may have separate limits, restrictions, or availability rules.

We may modify or end any free, trial, beta, or promotional offering at any time.

If you are offered early-user or grandfathered pricing, that pricing remains in effect only while:

• the relevant plan continues to exist;
• your subscription remains active and in good standing; and
• you comply with these Terms.

If you cancel, downgrade, materially change plans, or your account is terminated, the prior pricing may be lost and may not be available if you re-subscribe.

You retain ownership of the text, images, business information, files, prompts, and other content you submit to the Service (“Customer Content”).

You grant Siteport a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, transmit, display, and otherwise process Customer Content solely as needed to:

• provide and operate the Service;
• generate and publish your website;
• process instructions and requests;
• maintain backups;
• secure, troubleshoot, and improve service reliability; and
• comply with legal obligations.

You represent and warrant that you have all rights, permissions, and legal bases necessary for Customer Content and for our processing of it under these Terms.

You are solely responsible for:

• the legality, accuracy, and suitability of your website and Customer Content;
• reviewing all generated content before publishing or relying on it;
• your business claims, offers, policies, and representations;
• complying with applicable laws, including marketing, privacy, consumer, accessibility, and intellectual property laws;
• maintaining any notices, disclosures, or consents required for your own site visitors;
• backing up any content you consider critical.

Siteport is a tool and hosting service. We do not provide legal, regulatory, tax, accounting, medical, or other professional advice.

The Service may use third-party AI systems to generate, transform, summarize, transcribe, or edit content.

AI output may be inaccurate, incomplete, offensive, infringing, or unsuitable for your intended use. You are solely responsible for reviewing and approving all output before publication, distribution, or reliance.

We do not guarantee that AI-generated output will be unique, accurate, available, lawful, or fit for any particular purpose.

If your website collects visitor submissions, leads, or messages, you are generally the controller of that data for your own site and business purposes.

You are responsible for:

• publishing any privacy notice required for your site visitors;
• having a lawful basis for your collection and use of visitor data;
• responding to rights requests relating to visitor data you control; and
• complying with all applicable privacy and marketing laws.

We may process such data on your behalf to provide the Service.

You may not use the Service to:

• violate any law or regulation;
• infringe or misappropriate third-party rights;
• distribute malware, harmful code, or deceptive content;
• send spam, phishing, or fraudulent communications;
• promote illegal products, services, or activity;
• create, host, or distribute content related to illegal gambling, unlicensed financial services, cryptocurrency fraud, weapons, controlled substances, or adult or sexually explicit material;
• create websites for the primary purpose of SEO manipulation, link farming, doorway pages, cloaking, or other deceptive search practices;
• generate websites in bulk for spam, affiliate fraud, or misleading purposes;
• interfere with, probe, overload, disrupt, or bypass the Service or its security;
• scrape, copy, mirror, reverse engineer, decompile, or extract source code except where such restriction is prohibited by law;
• circumvent plan limits, quotas, or technical restrictions;
• use the Service to build a competing service using unauthorized extraction or abuse;
• upload content that is defamatory, abusive, obscene, or otherwise unlawful.

We may investigate violations and suspend, remove, or terminate access without prior notice.

We respect intellectual property rights and expect our users to do the same.

If you believe that content on a Siteport-hosted website infringes your copyright, you may submit a notice to our designated agent with the following information:

• identification of the copyrighted work you believe is infringed;
• identification of the material you believe is infringing and its location on the Siteport-hosted site (URL);
• your contact information (name, address, email, phone number);
• a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law;
• a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf;
• your physical or electronic signature.

Send copyright notices to: hello@siteport.co

We may remove or disable access to allegedly infringing content and may terminate the accounts of repeat infringers.

Counter-notices: If you believe your content was removed in error, you may submit a counter-notice with the information required under the DMCA. We will process counter-notices in accordance with applicable law.

The Service may rely on or interoperate with third-party providers, including hosting, storage, payments, authentication, analytics, communications, and AI providers.

We do not control and are not responsible for third-party services, outages, acts, omissions, pricing, content, or policies. Your use of third-party services may also be governed by their own terms and policies.

The Service may be unavailable from time to time due to maintenance, upgrades, outages, attacks, provider failures, bugs, force majeure events, or other causes.

We do not guarantee:

• uninterrupted or error-free operation;
• any specific uptime level unless separately agreed in writing;
• preservation of any specific content or configuration;
• that defects will be corrected within any particular time;
• that the Service will be compatible with every device, browser, market, or jurisdiction.

We may release updates, patches, redesigns, feature removals, and infrastructure changes at any time.

We may suspend or terminate your access immediately, with or without notice, if:

• you breach these Terms;
• payment is overdue;
• your use creates legal, security, reputational, or operational risk;
• required by law or provider action; or
• continued service is not commercially feasible.

You may stop using the Service at any time.

Upon suspension, termination, cancellation, or downgrade:

• we may disable access;
• unpublish or limit websites;
• content associated with terminated accounts may be deleted after 30 days unless longer retention is required by law;
• we may retain limited data as needed for billing, security, legal compliance, fraud prevention, backup, or dispute resolution.

Except for Customer Content and any rights expressly granted to you, Siteport and its licensors retain all rights, title, and interest in the Service, including software, design, workflows, interfaces, branding, documentation, and related intellectual property.

You may not use Siteport branding, trademarks, or trade dress without prior written permission, except as allowed by the Service.

If you provide feedback, suggestions, ideas, or improvement proposals, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

To the maximum extent permitted by law, the Service is provided “as is” and “as available.”

Siteport disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, or that the Service will be uninterrupted, secure, or error-free.

We do not warrant that:

• generated content will be accurate or lawful;
• your website will generate leads, sales, traffic, or rankings;
• data will never be lost or corrupted;
• bugs, security issues, or outages will not occur;
• any backup or recovery will be available.

To the maximum extent permitted by law:

Siteport will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages;

Siteport will not be liable for any loss of profits, revenue, business, goodwill, data, contracts, customers, or expected savings;

Siteport will not be liable for website downtime, service interruption, data loss, content errors, security incidents, or third-party failures, except to the extent liability cannot be excluded by law.

Siteport’s total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of:

• the amount you paid to Siteport in the 12 months before the event giving rise to the claim; or
• USD 100.

Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Siteport and its officers, directors, owners, employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, judgments, settlements, penalties, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your Customer Content;
• your website;
• your business activities;
• your violation of these Terms;
• your infringement of third-party rights; or
• your violation of applicable law.

A. Informal resolution

Before filing any formal proceeding, you agree to first contact us at hello@siteport.co and attempt to resolve the dispute informally for at least 30 days.

B. Arbitration (US users)

If you are located in the United States and the dispute is not resolved informally, you and Siteport agree to resolve it through binding individual arbitration administered under the rules of a recognized arbitration body, rather than in court, except that either party may bring qualifying claims in small claims court.

Class action waiver: You and Siteport each waive the right to participate in a class action, collective action, private attorney general action, or other representative proceeding.

Opt-out: You may opt out of this arbitration clause by sending written notice to hello@siteport.co within 30 days of first accepting these Terms. If you opt out, the governing law and jurisdiction provisions below apply instead.

C. Governing law and jurisdiction

These Terms are governed by the laws of Estonia, excluding its conflict-of-laws rules, except to the extent mandatory consumer law requires otherwise.

For business users not subject to the arbitration clause above, the courts of Tallinn, Estonia will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

For consumers, mandatory jurisdiction and venue rights under applicable law remain unaffected where they cannot be waived.

Siteport is not liable for delay, failure, or interruption caused by events beyond its reasonable control, including acts of God, war, terrorism, cyberattacks, denial-of-service events, provider outages, labor disputes, internet failures, power failures, governmental action, natural disasters, or failures of suppliers and infrastructure providers.

You may not use the Service in violation of export control, sanctions, or trade laws. You represent that you are not located in, resident in, or ordinarily resident in a restricted jurisdiction where such use would be unlawful, and are not a prohibited or sanctioned person.

If you are a consumer, mandatory rights under applicable law may apply and will override conflicting provisions of these Terms to the extent required by law.

If applicable law gives you a right of withdrawal, cancellation, refund, repair, replacement, price reduction, or other mandatory remedy, nothing in these Terms removes that right.

If the Service includes digital content or digital services supplied immediately after purchase, you expressly request immediate performance and, where required by law, acknowledge that you may lose any otherwise applicable withdrawal right once performance begins.

We may update these Terms from time to time. Updated Terms become effective when posted or on the stated effective date.

If a change materially affects your rights or obligations, we may provide notice by email, dashboard notice, or other reasonable means. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Headings are for convenience only and do not affect interpretation.

These Terms, together with any policies or additional terms expressly incorporated by reference, form the entire agreement between you and Siteport regarding the Service and supersede prior or contemporaneous agreements on that subject.

Questions about these Terms: hello@siteport.co